When Bias Turns Deadly

I always remember the scene from Sex, Lies and Videotape when Andy MacDowell is talking to her therapist about how hard it is to live her daily life when she reads about so much pain and suffering in the Newspaper everyday. That’s how I feel after reading about Rutgers student Tyler Clementi, 18, a freshman…

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“I” vs “You” Orientation

In fair fighting, the rule was always to use “I” statements, as in “I feel this” or “I did this,” as opposed to “You” statements, as in “You always do this,” or “You make me feel this,” (“I feel YOU are an a——” doesn’t count.) In intercultural communications, in the framework of Geert Hoftstede, it’s…

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Intercultural Conflict: How Jobs and Titles are Like Cultural Fiefdoms

Lessons in intercultural communications abound every day, everywhere.  Over the past few days, “my friend” learned how orientation to different jobs/careers fields can yield the same intercultural snafus found in cross cultural communications. Whether it’s Jargon (think SEO, CEO, B-Hag, NGO, HACE), written communication styles (think Engineer vs. School Teacher) or simply the anticipated protocol…

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The Black Man in Tuxedo Does Not Work Here and Other Unconscious Biases

You’re at a black tie event.  You’re looking for the restroom.  Who do you ask? “Me,” joked our new friend who spontaneously joined us at our table at a recent black-tie-event, jovially laughing at the third time in the last 10 minutes he’d been asked for directions.  “It’s hard to be a black man in…

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Is Everyone Branding Now? New Ad Campaign Aims to Combat Mormon Stereotypes

Sharing tidbits of information we had gleaned from the day at dinner the other night, I announced that Japan had the highest population of people over age 65, to which my 9-year-old son Dillon countered that Utah was the state with the highest population of children, to which I made a snide remark about polygamists,…

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