ILDC Volunteer Appreciation

Volunteer Appreciation that Works

A mandatory half-day outing to the Shedd Aquarium. On Ash Wednesday. “This employee felt anything but appreciated,” said a friend about the recent “Employee Appreciation Day” event hosted by her company. Beyond not feeling appreciated, she was mad. “Here I was, standing alone in the aquarium, and all I could think of was how much…

Intercultural Conflict: How Jobs and Titles are Like Cultural Fiefdoms

Lessons in intercultural communications abound every day, everywhere.  Over the past few days, “my friend” learned how orientation to different jobs/careers fields can yield the same intercultural snafus found in cross cultural communications. Whether it’s Jargon (think SEO, CEO, B-Hag, NGO, HACE), written communication styles (think Engineer vs. School Teacher) or simply the anticipated protocol…

Intercultural Communications, Engagement and Inclusion as seen through Music

  I caught this version of Tracy Chapman’s “Give Me One Reason” on the radio today, that she did with Eric Clapton, and it was great.  Her sultry tones complemented by his distinctive blues guitar were wonderful.  Each was able to bring her/his unique style to the table to produce a fantastic product in a spirit…

Intercultural Communications Competency at Core of Servant-Based Leadership

Intercultural Talk had a chance to catch up today with Lynn Walker, Interim President at Truman College in Chicago, to talk about how she draws upon intercultural communications skills to lead a 10,000+ student organization with students from over 100 different countries.   Her leadership role requires the ability to shift from speaking to administrators, students, community members,…

Hugs and Handshakes and US Business Culture Norms

It’s funny that after presenting a workshop on communication styles, I’m obsessing about my communication style.  I think it’s because I’m more aware now that I’m an “emotive-intuitive” communicator (I speak passionately about things I believe in and like to throw out big ideas as they come to me) and the “norm” for the business…